Refund policy

Damages and issues

Please inspect your order upon receiving and contact us immediately if the item is damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds

Due to the health and safety of the product, we do not accept returns or exchanges once orders have been shipped. 
We take pride in our customer service so if for any reason you are unhappy with your product once received, please reach out to our customer care team to discuss your concern. We appreciate your understanding and cooperation in adhering to our cancellation policy.contact us at info@ericanichi.com.

Unfortunately, we cannot accept returns on  gift cards.